Privacy Policy

Information We Collect:

We collect and process various types of information to provide and improve our services. The types of information we may collect include:

Personal Information: This includes, but is not limited to, your name, contact information, and any other information you provide when contacting us or using our services.
Usage Information: We collect information about how you interact with our website, applications, and services, including the pages you visit, your IP address, and device information.

How We Use Your Information:

Francis Real Estate uses the collected information for the following purposes:

Providing Services: We use your information to deliver the services you have requested, such as processing inquiries and facilitating property transactions.
Improving Services: We analyze data to enhance and personalize our services, as well as to develop new features and offerings.

Communication: We may use your contact information to communicate with you about our services, updates, and promotional offers.

Sharing Your Information:

Francis Real Estate may share your information with third parties in the following circumstances:

Service Providers: We may engage third-party service providers to assist with various aspects of our business, such as website hosting, analytics, and customer support.
Legal Compliance: We may disclose information if required by law or in response to a legal process.

Your Choices:

You have the right to:

Access and Update: Access and update your personal information by contacting us directly.
Opt-Out: Opt-out of receiving promotional communications from us by following the instructions provided in the communication.

Security:

Francis Real Estate takes reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Telemarketing and Text Message Terms of Service and Privacy Policy:

Telemarketing and Text Message Terms of Service and Privacy Policy are intended to supplement the provisions of the General Terms of Service and Privacy Policy specifically with respect to Telemarketing & Text Messaging (SMS and MMS) where you have provided “prior express written consent” within the meaning of the Telephone Consumer Protection Act (“TCPA”), you consent to receive telephone calls, including artificial voice calls, pre-recorded messages and/or calls delivered via automated technology and TEXT/SMS messages. Telephone number(s) that you provide are not required to provide this consent to obtain access, request info or purchase our product.

Telemarketing and Text Message Terms of Service and Privacy Policy will not limit, supersede, or override the General Terms of Service and Privacy Policy, and should be interpreted accordingly. In the event of a conflict between the Telemarketing and Text Message Terms of Service and Privacy Policy and the General Terms of Service and Privacy Policy, the Telemarketing and Text Message Terms of Service and Privacy Policy shall prevail with respect to issues specific to text messaging & telemarketing. For the avoidance of doubt, if there are terms and conditions in the General Terms of Service and Privacy Policy regarding subjects on which the Telemarketing and Text Message Terms of Service and Privacy Policy are silent, such silence will not constitute a conflict and the terms and conditions in the General Terms of Service and Privacy Policy will control in those situations.

When you opt-in to the service, we will send you an SMS message to confirm your signup.

• This service is used to send you notifications about the status of your account or service, for scheduling appointments, to provide customer support, communicate product or feature announcements, or to send you promotional offers about our products and services even if your mobile number is registered on any state or federal do-not-call list.
• Overall message frequency varies and depends on account activity. However, text messages that are promotional in nature will be limited to 4 or less text messages per month. Promotional Text messages may include coupons, offers, upgrades, and new plans that we believe you may be interested in.
• You can cancel and opt out of future text messages, subscriptions and service at any time by texting one of the following words “STOP”, “END”, “CANCEL”, “QUIT”, “OPT OUT”,” UNSUBSCRIBE”. After you send the message “STOP”, “END”, “CANCEL”, “QUIT”, “OPT OUT”,” UNSUBSCRIBE” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just text us “Join”, “Resume” “Start” or “Opt In”, or follow the instructions in the unsubscribe message or sign up as you did the first time, and we will start sending messages to you again.
• You may be provided in the unsubscribe confirmation with an option to unsubscribe for promotional offers only but continue to get text messages regarding account activities and notices. If you have chosen this option, please follow the instructions in the unsubscribe text message to unsubscribe to just promotional text messages.
• If at any time you forget what keywords are supported, just text us “HELP” or “INFO”. After you send the message “HELP” or “INFO” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
• Neither Company/Brand or the mobile network operators liable for delayed or undelivered messages.
• We have a right to modify any telephone or short code we use to operate the service at any time. However, if this happens, our Company/Brand will be clearly communicated in the text message and all the terms herein apply. In other words, you are opting in to receive text messages from our Company/Brand, not from a specific sender ID or phone number. Your right to manage the type and frequency of messages will apply to all messages sent from our Company/Brand to you regardless of the sender ID or phone number the messages are sent from.
• As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this text messaging program, you can send an email to: your company’s support email address.
• Opt-in data and consent for text messaging will not be shared with any third parties except with technology partners for the purpose of enabling and operating our telemarketing & text messaging program (i.e., facilitating the sending and receiving of text messages).
• Our website may use cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder text messages. Abandoned shopping cart notices are not considered promotional.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us with the information on our contact page.

Francis Real Estate   Columbus, Ohio USA